Risk Management Services

Do You Need Risk Management Services?
A company must evaluate the level of risk and liability that they have in various areas of their operations and actively work to develop strategies and plans to reduce and manage that risk.  This can include physical risk, legal risk, financial risk, etc.

Obviously the size of a business will have some effect on the level of risk that exists and the detail that is included in a plan.  However, while a small business may not have an equal dollar amount risk that a larger company could have, a single litigation or issue in a small business could have catastrophic results and even result in the business closing because of the issue.  Therefore, a company of any size must be educated about risk management and have a plan in place to deal with it.

Risk management plans can include a variety of components, such as:

  • property and liability insurance
  • auto (fleet) insurance
  • workers compensation
  • employee and customer/client safety
  • disaster planning preparation
  • resource management (both people and financial assets)

Risk Management Audits

Companies should conduct a regular audit of potential risks at least a couple of times per year and should use information and input from staff across the organization, including lower-level employees and not just the safety officer or a team of managers.  Companies can develop (or more likely obtain from insurance companies or the internet), checklists that can be used to conduct the audit.

Once the company staff have identified problem areas, those must be prioritized in terms of which could have the greatest possibility of occurring and which could have the most costly effects (monetary, reputation, future business, etc.).  The team should then create a list of possible resolutions or preventative measures that the company can utilize to reduce or eliminate the possibility of those risks occurring.

General Risk Management Strategies

In addition to regular risk management audits, there are several ways that a company can work to reduce possible risks, including:

  • Strong Policies and Procedures – companies need to have up-to-date policies and procedures that govern employee and management behavior on the job.  Having and communicating these policies regularly will reduce the risk that a company can face because there will be documented procedures and practices to reduce harassment, discrimination, employee accidents, etc.
  • Effective Management Team – having managers that know their job and even more importantly, that follow and communicate the company’s policies and procedures can reduce the risk a company has, particularly in areas of employee litigation for unfair treatment or safety on the job issues.
  • Insurance – companies can also reduce their risk by having good insurance plans in place, including workers compensation, general liability, directors and officers insurance, etc.  These plans not only protect the organization, but also have trained staff that accompany them and that will help an organization to determine and manage potential risks.

Outsourcing Your Risk Management Program

Because of the large number of risks that a company can face and the time-consuming and costly nature involved with risk management, many companies are beginning to outsource the management of these programs to outside vendors or PEOs.  Risk management is not something that can be done once or twice a year and discussed after an audit has occurred, but instead, needs to be a continual focus for a company and permeate every aspect of the company’s operations in order to be successful.  This can take a great deal of time and create a lot of paperwork and data that must be managed.  Therefore, by outsourcing this area, a company can focus on communicating and managing risk in partnership with another company that has the time and resources to better identify, manage and reduce the risks involved.

As you can see, the issues involved with risk management are very complex and affect all areas of a company’s operations.  Therefore, it is important for a company of any size to be aware and educated about the issues, constantly thinking about and evaluating their risk, and utilizing the resources of an outside vendor when needed.  By doing this, a company can reduce (but never completely eliminate) the risk that they face.

Risk management services can play a crucial role in eliminating potential liabilities and risks. Many industries are heavily regulated by government agencies to include safety programs to maintain business licenses. If you have a need to meet regulation requirements, reduce risk, and protect your company & employees then we can help. Workforce Solutions provides several risk management services. Some of these include:

- Evaluation of current safety programs and development of new programs.
- Development and revision of policies and prcedures such as drug/alcohol policies, fail protection policies, emergency plans, and more.
- Hazard communication programs.
- On-site safety inspections to reduce risk.
- OSHA regulation and record keeping services.
- Investigation of accidents.
- Fraud investigation services.
- Monthly safety meeting plans.
- Complete list of Risk Management Services.

Do I Need Risk Management Services?

If you are concerned enough to ask the question, the answer is probably “yes.”  However, being the careful and thorough businessperson that you are, you want to evaluate your choices thoroughly and have sound business reasons for seeking risk management services from a company like Workforce Solutions. This article offers hints to enable you to do just that.
At its core, the question is a simple one when you have properly and sufficiently assessed your risk. Simply evaluate your risk and the potential costs of not mitigating them, and then ask two questions:

1. “Can we safely accept this level or risk without managing it?”
2. If the first answer is no, then ask, “Do we have the internal resources either to reassign, mitigate, or properly manage our risk?”
If the answer to the second question is no, then you need risk management services like those provided by Workforce Solutions.

What are risk management services?

Risk management is the process of evaluating all types of potential risk to your business and developing appropriate strategies for minimizing it.  This process may be accomplished in-house or by external service providers who specialize in risk management; they provide risk management services.  

At Workforce Solutions, we develop plans to keep your business stable despite the risks in your industry. Our services include:

Job site Safety Inspections
Evaluation or Development of Safety Programs
Development of a Safety Program that includes
Safety Policy
Drug & Alcohol Policy
Employee Background Check
Hazard Communication Program
Fall Protection Policy
Emergency Action Plan
Lockout/Tagout Program
Assistance with OSHA Record Keeping Requirements
Review of hazard communication/chemical control programs
Evaluation and assistance in implementation of accident investigation procedures
Investigation for accidents
Management of Claims
Fraud investigation
Monthly Safety Meeting Outline  

Our teams bring valuable expertise to your risk management plan; when you engage Workforce Solutions Risk Management Services, you get peace of mind and the freedom to focus on growing your business. Use our resources, not yours, to assess and manage your risk.

How do I assess risk?

Whether you manage your own risk or hire consultants to do it for you, risk management is not a one-size-fits-all process. Risk varies from business to business and industry to industry; indeed, the risk landscape is as broad and varied as the business world itself. Naturally, a business with five employees that operates in just one city will have a much different risk inventory than a multinational corporation with tens of thousands of employees. However, improperly managed risk can sink a large ship just as quickly as it can a small one, so you must think carefully about your risk and whether it’s best to handle it yourself or to outsource its management to a specialist. Here are some things to consider as you assess your risk:  

Define “risk:” How can you measure something before you decide what you will measure or which scale you will use? In some sense, “risk” is a relative term and varies based on applicable state, local, and federal statutes and available resources. Here is one suggestion which is broad enough to cover most scenarios: Risk is that which impedes your business or a department from achieving objectives. Within this framework, or another that works for you, many areas of risk become apparent that you may not have considered without a careful definition.

Think about the obvious: Many types of risk are obvious and overlap substantially with other areas of concern for your business. For instance, workplace safety (or lack thereof) is an important factor in risk assessment, and one that intersects with OSHA compliance and workers’ compensation costs. Also consider obvious sources of potential lawsuits, such as an employee who displays pornography on his computer, or an overtly racist manager.
Learn about applicable legislation: At least in theory, legislation attempts to diminish risk. When you learn about legislation applicable to your industry, you learn about areas of risk and existing efforts to reduce it. HIPAA, for instance, seeks to limit the risk of private information being compromised; Sarbanes-Oxley applies to the risk of intentional or unintentional fraud or misuse of information. Other examples include FMLA (The Family Medical Leave Act) and FLSA (The Fair Labor Standards Act)—educate yourself.
Plan to the worst-case scenario: As you begin to create your risk inventory, ask yourself what is likely to happen if the risk is realized. For instance, the worst and likely result of putting up with sexual harassment in the workplace is not that some people will be offended; it is a costly lawsuit. Imagining unrealistic results of unmanaged risk is in itself risky behavior.

Ok, I’ve assessed my risk. Now what?

If you have done a thorough risk assessment, you will most likely conclude that you can and should take steps to decrease your risk. You should develop a risk management plan that is detailed enough to bring your risk to an acceptable level—a level that, should the worst-case scenario come true, will not destroy your business.

A solid risk management plan should help you decrease your overall risk in a number of general ways:

Reassign: You can spread risk to other stakeholder contractually. This is what happens when a manufacturer of tires, for examples, guarantees them against premature failure. The automaker or reseller does not have to absorb all the risk of a vehicle’s tires failing.
Mitigate: You mitigate risk when you take specific steps to eliminate it or decrease its impact. Risk of accidents in the workplace are often easily mitigated by removing obstacles, properly training employees, maintaining equipment correctly, and so on.
Accept: If a risk is essential to doing business, you must accept it. But you can even mitigate these risks through proper insurance. Your plan should define such acceptable risks and how to insure against them.

Avoid: Some risks are best avoided if they are unessential to business or if the payoff of accepting them is not favorable. These types of risk will likely remain invisible until you do a thorough risk assessment, which will cause you to look under every rock.

Can you do properly assess your risk, develop a risk management plan based on it, and then execute the plan with the resources you have in house? If not, outsourcing your risk management makes sense. Click here to learn more about Risk Management Services from Workforce Solutions

If you have a need for any of the above listed risk management services please contact workforce solutions today for a free quote.

We also provide services such as payroll processing, human resource outsourcing services, employee benefits, workers compensation, and hr administration.

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